Please use the links below to contact us:
If you are a patient wishing to report an issue with the SystmOnline website or app please contact the carer who set up your registration, for example your GP practice or community service.
To organise some training on SystmOne, please contact the Deployment Specialists on 0113 20 500 82.
For new sales, call our Account Team on 0113 20 500 83.
If you have a functional query/issue regarding SystmOne:
- On SystmOne, press F1 – this brings up the Online Help files. This is the quickest way of finding the answer to functional questions. You can browse the index, or click the ‘Search’ tab and type in a word or phrase.
- If you haven’t found what you are looking for in the Online Help, or if you would like to log a development request, please follow your local helpdesk procedure.
- Please note that functional queries/issues/development requests cannot be accepted via email.
- Should you ever wish to escalate an issue, you can contact the Customer Liaison Team on 0113 20 500 91.
[column size="1-4" last="0" style="0"]Company address:
Mill House, Troy Road
Horsforth, LS18 5TN
[column size="3-4" last="1" style="0"][gmap width="400" height="400" address="LS18 5TN"][/column]
Please Note: If you are travelling from leeds city centre, we advise you to take the train due to parking availability. Our office is situated across the road from Horsforth train station. Click here for train times.
Coming from Leeds City Centre? Click here for driving directions
Coming from Leeds Bradford Airport? Click here for driving directions