2. Patient Replies

Step Two: Patient Replies

01.

Allow Replies

With the Communications Annexe open, check the ‘allow replies’ box, located above the message input box.

Once you’ve prepared your message (for more information, see the previous step), hit send

02.

Patient Replying

The patient will be sent a link to a website displaying your message.

From here, they can type a reply and attach an image, if appropriate

03.

Reply Arrival

The patient’s reply will arrive into your task list.

Right click to view any attachments to a reply

04.

Complete Task

Action the task to complete it. This will then prompt you to save the attachment to the patient record