Great Barr Medical Centre Revolutionises Patient Safety with Advanced Drug Monitoring on SystmOne
Great Barr Medical Centre in Birmingham has transformed patient safety by pioneering a powerful drug monitoring and recall system on SystmOne – raising the bar for how high-risk medications are managed across primary care.
Tackling a Critical Challenge
Managing high-risk drugs like DMARDs, lithium, amiodarone, DOACs, and key cardiovascular medicines has always been a complex and time-sensitive task. With over 100 patients needing monthly monitoring, missed or overdue blood tests posed a serious risk, potentially delaying treatment and putting lives at risk.
A Smarter Way Forward
By harnessing SystmOne’s full potential, the team built a proactive safety net that:
- Flags patients four weeks before their monitoring is due
- Automates recalls in advance
- Embeds safety alerts to stop prescriptions without up-to-date results
- Extends coverage to chronic kidney disease patients for wider clinical protection
Outstanding Results in Just Four Months
In just four months, the new approach has:
- Greater patient safety – Timely monitoring eliminates risks of unsafe prescribing
- Streamlined prescription workflows – Clinicians prescribe with confidence, without delays.
- Reduced administrative burden – Automated recalls save valuable staff time and resources.
- Improved patient experience – Seamless testing keeps treatment uninterrupted.
“SystmOne gave us the tools to completely redesign how we work, we’ve gone from reacting to problems to preventing them altogether.” Rohima Hashim, Lead Clinical Pharmacist. “I have found SystmOne vital to improving safety at my practice.”
Looking to the Future
Encouraged by its early success, the practice is already planning the next stage: a real-time monitoring and recall platform for all high-risk medications.