Enabling Airmid

Getting started with Airmid

Airmid is an incredibly powerful app that allows your patients to manage their own health and helps your organisation to work more efficiently.

While the range of functionality can seem overwhelming at first, the following tutorials are dedicated to showing you how, in a few simple steps, you can get up and running with Airmid!


If a topic doesn’t sound useful for your service, then just skip to the next one.

STEP ONE

Announcements

Want to quickly provide your patients with updates about your service?

This tutorial explains how to publish announcements to all of your patients currently using Airmid.

STEP TWO

Organisation Profile

Allow your patients to easily access key information about your organisation.

This tutorial explains where to detail information about your service.

STEP THREE

View Appointments

Though it may not be appropriate to allow patients to book appointments into your particular service via Airmid, allowing patients to view their booked appointments can help to reduce DNAs.

This tutorial explains how to view appointments.

STEP FOUR

Set profile pictures

Ensure your patients are greeted with a friendly face!

This tutorial explains how to set up profile pictures for your staff.

STEP FIVE

Enable appointment booking

Want to limit available appointments to specific clinics or slot types?

This tutorial explains how to control the appointments that can be booked through Airmid.

STEP SIX

Enable appointment cancelling

Help to minimise calls to reception.

This tutorial explains how to enable appointment cancelling for your patients, even if you haven’t allowed patients to book appointments via Airmid.

STEP SEVEN

Publishing templates and questionnaires

Want to save time for your clinicians gathering clinical data or replace paper feedback forms?

This tutorial demonstrates how you can publish your existing SystmOne questionnaires and templates so your patients can complete them via Airmid.

STEP EIGHT

Push notifications

In just a few keystrokes you can send a notification to all or a specific group of your patients. Ask them to fill in a feedback survey or ask them to book an appointment.

This tutorial shows you how to get started with push notifications.

STEP NINE

Enable medication requests

Further reduce calls and make it easier for patients to request their repeat and acute prescription.

This tutorial explains how to enable medication requests (Primary Care sites only).

STEP TEN

Medical record access

Make it easy for patients to understand their own care.

This tutorial explains the controls available so you can manage what your patients can see when they view their medical record in Airmid.

STEP ELEVEN

Conversations

Cut down on those phone calls and allow your patients to communicate with your practice via SystmOne Tasks.

This tutorial explains the direct messaging feature of Airmid.

STEP TWELVE

Video Consultations

Airmid allows you to conduct video consultations directly between the app and SystmOne.

This tutorial explains how to use video consultations.