

Airmid: The patient app powered by SystmOne
Airmid is TPP’s innovative patient-facing app, designed to support patients and clinicians alike by allowing individuals to engage with their care network and take control of their healthcare. From appointment booking to video consultations and wearable integrations, Airmid is the answer to digital first healthcare for all.
The following information is aimed at clinicians. If you are a patient using Airmid, please visit AirmidCares.co.uk.


Simple, yet secure login
Patients can login using their SystmOnline Username and Password if they have them. Otherwise, Airmid allows patients to login using NHS Login. An NHS Login can be created directly via Airmid.

Following initial setup, patients can choose to authenticate their login with biometrics such as Face ID or Touch ID to ensure quick access.


Record Access
Provide your patients with access to their complete medical record and allow them to contribute to it.

Consultation notes

Medication History

Vaccination History

Allergy/Drug Sensitivities

Procedure History

Correspondence e.g. Referral/Discharge letters

Pathology/Radiology Reports

Health data from their personal device




Medication Requesting
Allow your patients to request medication and re-order their repeat medication directly through Airmid.

EPS Barcodes
Airmid supports the EPS and can produce barcodes directly in the app ready for scanning at the Pharmacy for medication collection

Change Pharmacy
Allow your patients to update their nominated pharmacy. Integrated maps show patients how to get to there too

Setup
- Choose which of your appointments are available for online booking
- Choose how far in advance your appointments are available for online booking
- Limit how many appointments a patient can book into
For the patient
- Patients can view all of their upcoming appointments
- Patients can add appointment reminders to their calendar, so reducing the chance of DNAs
Video consultations
- Airmid has video consultations built-in, so the patient can be consulted straight from the app
- As a clinician you can choose to join the video consultation from your smartphone or desktop




- Allow patients to send direct messages to specified clinicians or teams
- Easily redirect queries to more appropriate teams as the conversation dictates
- Allow patients to upload images as part of the conversation
- All conversations and images are saved securely against the SystmOne patient record
- Clinicians can start video consultations directly from the conversation
and much, much more…

Proxy Access
Allow patients to grant access to their family members or carers.

Notifications
Push notifications, information and surveys to patients from SystmOne.

Clinic Locator
Integrated maps allows patients to search for and find their nearest healthcare provider

Protocols
Protocols work in Airmid e.g. if a patient enters certain data, then Airmid can ask for more information










