Step Twelve: Video Consultations
Setup some video consultation slots
Log in to SystmOne and make sure you have the ‘Appointments Administrator’ access right.
Now make sure that your available rotas have some slots configured that are of type ‘Video consultation’.
Setting the organisation preference
Log in to SystmOne and make sure you have the ‘System Administrator’ access right.
Navigate to Setup> Users & Policy > Organisation preferences > Appointments > Video Consultations
Make sure you view and agree to the EULA.
Joining the video consultation
Now navigate to the the relevant appointment slot, right-click and choose Video consultation > Start Airmid Video consultation. You will then be guided through joining the video consultation.
When the patient views their appointment in Airmid they will see an option of ‘Enter Video Consultation’. Tapping this will guide the patient through to joining the video consultation.
When the clinician joins the call the patient is automatically sent a push notification advising that the clinician is ready.