TPP’s SystmOne powers ‘E-Care’ in May Pen Hospital, Jamaica
On the 11th of January 2024, May Pen Hospital in Jamaica held a launch ceremony to celebrate their EHR (Electronic Health Records) system being live.
The go-live is part of Jamaica’s ‘E-Care’ programme, created to digitise healthcare across Jamaica by moving from paper-based to electronic health records. The world-leading digital system which underpins Jamaica’s E-Care comes from TPP, a Leeds-based digital health company.
TPP creates healthcare software such as a single, centralised patient record which can be accessed and updated across all health facilities. This complete EHR covers all a patient’s details; their diagnoses, medication, vaccination history, and other relevant information. TPP’s technology improves both healthcare delivery and the experience and outcomes for the patients, facilitating safer, more holistic care.
Dr The Hon. Christopher Tufton MP, Minister of Health and Wellness in Jamaica, said: “We are very happy to announce the ECare program, it reflects a number of transformational features. It’s based on a philosophy that we describe as one patient one record”
Pictured: May Pen staff, Dr The Hon. Christopher Tufton MP and TPP staff at the launch.
The 15-year contract to implement SystmOne nationwide across Jamaica was secured by TPP back in early 2023, with the initial phase covering 13 facilities: three hospitals and 10 clinics. May Pen, as the first hospital to go live with the system, is the start of this digitisation process. Dr. Tufton says “The vision is to network the entire health system across the length and breadth of Jamaica”.
Jamaica is the first country in the Caribbean to create a national EHR, and it’s also the first time TPP has implemented its technology in the Caribbean region.
Ashley Brook, TPP International Director said: “It’s a pleasure to be working with the Jamaica Ministry of Health and Wellness to digitise their health ecosystem. This partnership will see us transform healthcare in Jamaica by providing clinical teams with the latest technology to treat patients, such as AI tools for earlier diagnosis’. This will undoubtedly help families in Jamaica receive improved and more efficient care. This achievement couldn’t have been possible without the hard work of Jamaica’s Ministry of Health and Wellness, the vision of Dr. Tufton himself, and Salus, our implementation partner.”
The launch of TPP’s SystmOne at May Pen Hospital is part of Jamaica’s wider ‘Vision for Health’, a strategic government plan created in 2019 that aims to modernise healthcare services over the next decade. The collaboration between TPP and Jamaica’s Ministry of Health and Wellness represents a crucial move towards achieving complete healthcare digitalisation; a key step to transform their healthcare system.
Pictured: Dr The Hon. Christopher Tufton MP, Eugena Clarke-James, May Pen CEO & and Ash Brook, TPP director.
Having one record for one patient saves valuable time for doctors and nurses. They can see each other’s notes and previous tests done, without having to contact each other or locate paper records. One electronic record also reduces waiting times for the patients themselves, who don’t have to repeat the same medical history and symptoms to different doctors in different care settings.
Dr. Tufton says: “We say it’s historic. It’s an important milestone because it delivers equitable, comprehensive, and quality health care for the people of Jamaica, and makes reliable and modern infrastructure available to our health system.”