SystmOne GP is used by more than 2,700 practices across England. It helps to maximise QOF points, streamline work processes and, most importantly, allows clinicians to concentrate on patient care. SystmOne Clinic includes widespread functionality, such as; intuitive appointments, protocols, advanced clinical tools and reports for commissioning and monitoring. These features are complemented by fully integrated document management with OCR.

Patient Communications

  • Use Communications Annexe functionality to easily contact one or multiple patients using their preferred contact method
  • Create patient letters from custom templates, with merge fields automatically completed from the EHR
  • Send notifications to all patients who use your service using Airmid, TPP’s patient app
  • Sign and send MED3 statements electronically


  • Allow patients to book appointments online or through the app, reducing reception workload
  • Use machine learning algorithms to identify patient groups at higher risk of DNAs, who can then be targeted with increased communications
  • Straightforward self-check-in reduces queueing time for patients and administrative workload for staff

Internal Workflow

  • Integrated messaging within SystmOne means all work can be carried out in the same place
  • Alerts placed in patient EHRs flag areas requiring attention to other members of staff
  • Seamless communication between clinicians and administrative staff increases ease of booking follow-up appointments
  • Shared care plans created by and available to all staff involved in a patient’s care

Shared Care

  • Inbuilt integration with all other care settings used by a patient
  • Notes added to the EHR immediately accessible to all necessary staff
  • Electronic referrals increase efficiency of patient flow across care settings
  • Request second opinions from other clinicians without the need for referral, with their notes added directly into the patient’s EHR

Access For All

  • Multiple options for patient appointments to suit any eventuality
  • e-Consultations allow assessment of patients online, reducing unnecessary face-to-face appointments
  • Video consultations increase access to care for patients who would not otherwise be able to attend appointments
  • Airmid patient app with functionalities including GP Messaging, e-Prescriptions, and clinic locator