SystmOne’s Patient Administration System (PAS) / Hospital Information System (HIS) provides a hospital with a system covering all administrative activity across hospital, including inpatient and outpatient activity. PAS allows for easy management of activity, and also works to reduce bottlenecks and breaches. The solution runs on top of the national SystmOne Master Patient Index which supports over 50 million unique patient records across the NHS. In combination with the national Patient Demographics Service (PDS) it makes finding and registering patients simple.

Activity Management

  • View all real-time activity across a whole hospital or in specific departments
  • Plan for incoming admissions with advanced patient tracking functionality
  • Set automatic alerts for when a locally-defined target is about to breach
  • Prioritise patient admissions based on 2 and 18-week wait RTT targets
  • Manage discharge activity (including delays) all from one place
  • Push and pull patients between A&E and various hospital departments

Reduce Paper

  • Easily search for patients already registered on SystmOne
  • Record details including next of kin, allergies, and sensitivities at the point of registration
  • Maintain a Master Patient Index (MPI)

Resource Management

  • Create unique patient pathways to efficiently plan an attendance
  • Configure generic or specific pathways to manage patient flows
  • Instantly predict resource availability and identify bottlenecks, including bed capacity
  • Schedule resources across an entire location with one click

Shared Care

  • Send discharge letters to all GP systems via SystmOne Task, NHSMail, or DTS message within 24 hours of discharge
  • Automate the generation of clinic and discharge letters using patient record information
  • Automatically alert a SystmOne GP practice to an admission
  • Instantly view the most up-to-date patient details


  • Save time with one-click CDS extract
  • Never miss a payment, automatically allocate patients to CDS contracts
  • Track activity including bed states and gender breaches with built-in reporting tools

Inpatient Functionality

  • Monitor patient flow from admission to discharge
  • Manage efficiencies by pre-planning capacity and resources
  • Reduce discharge delays by viewing all information in one place
  • Use real-time reporting tools to track capacity
  • For more information, see Bed Management

Outpatient Functionality

  • Manage targets across outpatient departments with a quick-glance view of all activity
  • Reduce prescribing errors with full outpatient prescribing functionality
  • Manage appointments across a service with advanced appointment functionality
  • Automatically send appointment and clinic letters
  • Save money with free SMS messaging to patients
  • Self-service kiosk for patients to mark themselves as arrived for outpatient appointments