Event – Airmid

Airmid – TPP’s Patient-Facing App

Airmid is TPP’s innovative patient-facing app, designed to support patients and clinicians alike by allowing individuals to engage with their care network and take control of their healthcare. From appointment booking to video consultations and wearable integrations, Airmid is the answer to digital first healthcare for all.

See below for links to our Getting Started with Airmid guides and an overview of the functionality available within the app.

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Want to give Airmid a try?

Visit our Getting Started with Airmid page for simple, step-by-step guides to using key Airmid functionality.

Get Started with Airmid

An Introduction to Airmid

Simple, yet secure login

Patients can login using their SystmOnline Username and Password if they have them. Otherwise, Airmid allows patients to login using NHS Login. An NHS Login can be created directly via Airmid.

Following initial setup, patients can choose to authenticate their login with biometrics such as Face ID or Touch ID to ensure quick access.

Record Access

Provide your patients with access to their complete medical record and allow them to contribute to it.

Consultation notes

Medication History

Vaccination History

Allergy/Drug Sensitivities

Procedure History

Correspondence e.g. Referral/Discharge letters

Pathology/Radiology Reports

Health data from their personal device

Image of screen showing medical record access

Medication Management

Allow your patients to manage their medication better

Medication Requesting

Allow your patients to request medication and re-order their repeat medication directly through Airmid.

Example

EPS Barcodes

Airmid supports the EPS and can produce barcodes directly in the app ready for scanning at the Pharmacy for medication collection

Example

Change Pharmacy

Allow your patients to update their nominated pharmacy. Integrated maps show patients how to get to there too

Example

Online Appointments

Allow your patients to book appointments

Setup

Choose which of your appointments are available for online booking
Choose how far in advance your appointments are available for online booking
Limit how many appointments a patient can book into

For the patient

Patients can view all of their upcoming appointments
Patients can add appointment reminders to their calendar, so reducing the chance of DNAs

Video consultations

Airmid has video consultations built-in, so the patient can be consulted straight from the app
As a clinician you can choose to join the video consultation from your smartphone or desktop

Direct Messaging

Allow your patients to send messages directly to your organisation

A text conversation between doctor and patient about a rash, including a photo being sent and video appointment being booked

Allow patients to send direct messages to specified clinicians or teams
Easily redirect queries to more appropriate teams as the conversation dictates
Allow patients to upload images as part of the conversation
All conversations and images are saved securely against the SystmOne patient record
Clinicians can start video consultations directly from the conversation